Add custom components to the Five9 agent toolkit Register agent-desktop UI components with JavaScript handlers and interaction-aware templates.
What it does This tutorial illustrates adding controls to supported toolkit locations, including interaction-detail areas. It documents template elements, callback data and the toolkit’s styling restrictions.
When to use it Agent desktop customization Custom interaction controls What it uses Five9 Agent Desktop Toolkit Plus CustomComponentsApi UI templates Before you build The toolkit controls component styling and permits only documented layout directives. Validate compatibility with your deployed adapter version.
Official source
Official Resource Five9 CRM SDK Documentation
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Last verifiedSeptember 2026
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