Bring Genesys Cloud analytics into Salesforce dashboards Connect Salesforce to Genesys Cloud analytics APIs and visualize the data inside Salesforce.
What it does This blueprint uses Salesforce Connect to make Genesys Cloud analytics available for Salesforce reporting. It includes Apex implementation material for teams working across the two platforms.
When to use it Salesforce integration Conversation analytics Operational dashboards What it uses Salesforce Connect Genesys Cloud Analytics API Salesforce dashboards Official source
Official Resource Genesys Cloud Blueprints on GitHub
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Last verifiedSeptember 2026
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