Send a post-interaction web survey by SMS Deliver a link to a web-based survey by text message after a customer interaction.
What it does The example connects Genesys Cloud survey delivery with SMS. Its configuration includes CX as Code and Archy assets that illustrate how to assemble the workflow.
When to use it Post-call survey Customer feedback What it uses Genesys Cloud surveys Genesys Cloud SMS CX as Code Who it’s for Administrators Contact Center Engineers Official source
Official Resource Genesys Cloud Blueprints on GitHub
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Last verifiedSeptember 2026
Verified means CxCave checked that this official resource exists and reviewed its metadata. It is not a claim of current vendor support or production readiness.
Implementation may require vendor accounts, licenses or configured platform services. CxCave does not host the vendor’s files.
