Call AWS Lambda from a web messaging bot Connect an Architect bot flow to an AWS Lambda function through a Genesys Cloud data action.
What it does This example joins web messaging, bot orchestration and an external function. It is a starting point for adding server-side lookups or other custom logic to a messaging conversation.
When to use it Bot fulfillment Data lookup Digital self-service What it uses Genesys Web Messaging Genesys Architect bot flows Data Actions Official source
Official Resource Genesys Cloud Blueprints on GitHub
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Last verifiedSeptember 2026
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