What it does
The action reference explains request parameters, authentication headers, JSON responses and result branches. It is useful for adding a data lookup without placing REST requests inside a SNIPPET action.
When to use it
- API usage
- Data lookup
- External service integration
What it uses
- NICE Studio
- REST API action
- Result Set
Who it’s for
- Developers
- Integration Engineers
Before you build
Review the documented response-size, timeout, concurrency and circuit-breaker limits. NICE recommends alternatives to making REST requests in SNIPPET.