What changed
Genesys added an Architect flow validator that identifies issues in published flows that have become invalid because of platform or dependency changes. Administrators run it through the Archy CLI or Archy CX as Code after publication and review validation issues before they cause runtime failures.
Vendor documentation (opens in a new tab)Why it matters
Published flows can quietly break when a referenced queue, data action, prompt or platform behavior changes. Running validation on a schedule or in a deployment pipeline turns those failures from customer-facing incidents into review items.
CxCave practical context
Who should care
- Developers
- CX architects
- Administrators
Implementation considerations
REVIEWAdd the flow validator to your Archy or CX as Code pipeline, run it against all published flows, and decide who triages the results after each release or configuration change.
CxCave recommendation, not a vendor mandate unless explicitly stated.