← Amazon Connect Build Library
Amazon ConnectCode Sample

Encrypt sensitive input collected through a Lex bot

Study a sample that combines Connect, Lex, Lambda and AWS KMS to encrypt customer input.

What it does

The repository includes a contact flow and CDK deployment for an input-collection example. It demonstrates encryption of a test card number and ZIP code without constituting a compliance certification.

When to use it

  • Secure input
  • PII protection
  • Bot fulfillment

What it uses

  • Amazon Connect flows
  • AWS Encryption SDK
  • CloudWatch

Who it’s for

  • Developers
  • Architects

Before you build

Use synthetic data when evaluating the sample. A sample encryption implementation does not establish PCI compliance for a complete contact-center deployment.