Embed Genesys Cloud in a custom CRM desktop Explore a sample CRM application using the Genesys Cloud Embeddable Framework and dynamic framework configuration.
What it does The sample provides a CRM-like environment for testing embedded interaction controls. It illustrates local, private and production framework deployment contexts without prescribing a particular CRM product.
When to use it Custom agent desktop CRM integration What it uses Genesys Cloud Embeddable Framework framework.js Who it’s for Developers Integration Engineers Official source
Official Resource Genesys Cloud Blueprints on GitHub
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Last verifiedSeptember 2026
Verified means CxCave checked that this official resource exists and reviewed its metadata. It is not a claim of current vendor support or production readiness.
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