Authenticate web messaging with Okta Add Okta single sign-on to Genesys Cloud Messenger across multiple domains.
What it does The blueprint covers identity-provider setup and the credentials needed to authenticate Messenger users. Use it to explore an authenticated messaging experience rather than an anonymous-only entry point.
When to use it Customer authentication Single sign-on What it uses Genesys Cloud Messenger Okta identity provider Official source
Official Resource Genesys Cloud Blueprints on GitHub
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Last verifiedSeptember 2026
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