Let callers choose a callback window and time zone Collect and validate the date, time window and time zone for a scheduled callback.
What it does Cisco’s subflow prompts callers for scheduling preferences and passes the validated values into callback scheduling. It can be reused inside a larger inbound flow.
When to use it Scheduled callbacks Callback input validation What it uses Webex Flow Designer subflows Schedule Callback Callback queues Who it’s for Contact Center Engineers Administrators Official source
Official Resource Cisco Webex Help Center
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Last verifiedSeptember 2026
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